Counselor’s Letter
Dear friends,
In 2019 the HLA Group continued its progressive growth and consolidation as one of the leading hospital groups in the Spanish healthcare sector. The annual report that follows goes to show that HLA Salud still upholds its leadership, its commitment to providing quality healthcare that always aims for excellence, based on the experience of its professionals and its capacity to adapt to the social and technical revolution that we have been going through for some years now.
The economic and healthcare results of the HLA Group confirm this evolution and consolidation, seeing as its turnover was 321.1 million euros in 2019, 4.2% more than in 2018. In total, the healthcare network of the Asisa Group, itself, which apart from HLA, includes other companies, centers and clinics specializing in dental health, ophthalmology, reproductive health, audiology, etc., increased its turnover by 19.4% reaching 447.9 million euros. With regard to healthcare, the HLA hospitals dealt with almost 2.4 million appointments, more than 523,000 emergencies and 77,500 hospital admissions, 143,000 surgical procedures were carried out and almost 60,000 people were assisted through the home healthcare service.
How did we do in 2019?
Our figures for 2019…
Total admissions
2018 – 74.115 Hospital admissions
2017 – 71.100 Hospital admissions
Number of professionals
2018 – 3.845 professionals
Diversity: female directors
2018 – 30,4% Female directors
2017 – 31% Female directors
Diversity: No. of female employees
2018 Total stuff – 2.830
2017 Total stuff – 2.706
International patients
2018 – 19.994 International patients
2017 – 16.297 International patients

Better every day
Our objective is to continue progressing in the improvement of our results
Average stay
2018 – 3,1 Days
2017 – 3,3 Days
Hospital admission time
2018 – 48,7 Minutes
2017 – 46 Minutes
Duration of emergency processes
2018 – 59,6 Minutes
2017 – 32 Minutes
Time of emergencies
2018 – 14,8 Minutes
2017 – 16 Minutes
Emergency care
2018 – 490.000 cares
Consultations
2018 – 2 million consultations
Patient Satisfaction
2018 – 56%