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How did we do in 2017?

///Evaluation from our clients
Evaluation from our clients 2018-07-19T15:54:21+00:00

Evaluation from our clients

93% of our patients were satisfied or very satisfied with the care they received. 92% were satisfied or very satisfied with the information provided by their doctor during the process. 92% were very satisfied with the general state of the facilities.

92% of emergency patients were satisfied or very satisfied with the care they were given.

PATIENT SATISFACTION

Care received

%
0
Very satisfied

Emergency care

%
0
Very satisfied

Information received

%
0
Very satisfied

State of the facilities

%
0
Very satisfied

HLA’s NPS for emergencies in 2017

0
0%

16,3 – average score in sector

HLA’s NPS in hospitalisation

0
0%

42,1 – average score in sector