New patients who have put their trust in us
0
0%
2018 – 305.422
2017 – 297.650
Customer rating
Satisfied or very satisfied (NPS*)
Care received
0%
0%
2018 – 39,9%
2017 – 39%
Emergencies
0%
0%
2018 – 34,7%
2017 – 35%
Hospitalisation
0%
0%
2018 – 58,8%
2017 – 58%
Consultations
0%
Diagnostic tests
0%
*Satisfaction index (% promoters): insured parties and patients who gave a rating of 9 to 10 in satisfaction surveys.
Satisfaction
Satisfaction
0%
Emergencies
0%
Hospitalisation
0%
Consultations
0%
Diagnostic tests
0%
International patients
International patients
0
0%
2018 – 19.618
2017 – 16.297
Total nationalities
0
0%
2018 – 184
2017 – 181
Origin by continent
Africa
0%
0%
2018 – 7%
2017 – 7%
America
0%
0%
2018 – 36%
2017 – 31%
Asia
0%
0%
2018 – 8%
2017 – 5%
Europa
0%
0%
2018 – 47%
2017 – 53%
Oceania
0%
0%
2018 – 2%
2017 – 2%